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Contact

Right now · fig. 01

Most issues can wait until tomorrow.

Real orthodontic emergencies are rare. Most issues can be managed at home until your next appointment, or with a quick call. Here's the field guide.

Phone
(904) 215-0980
Mon – Thu
8am – 5pm
Tue
7am – 3pm
After hours
Voicemail returned
Field guide, fig. 02

Six common issues.

If your situation isn’t below, or you’re unsure, call. We’d rather hear from you.

  1. Loose bracket

    Cover the bracket with orthodontic wax to prevent irritation. Leave it in place and call our office to schedule a repair appointment.
  2. Poking wire

    Use a pencil eraser to gently push the wire flat against the tooth. If it cannot be moved, cover the end with wax and call us.
  3. Mouth sores

    Rinse with warm salt water. Apply wax over any brackets or wires causing irritation. Topical oral anesthetic can provide temporary relief.
  4. Lost aligner

    Contact our office right away. Wear your previous set of aligners until we can provide a replacement.
  5. Loose band

    Save the band and bring it to your appointment. Call us to schedule a repair as soon as possible.
  6. General soreness

    Mild soreness after adjustments is normal. Over-the-counter pain medication, soft foods, and warm salt water rinses help. Call us if pain is severe.

When in doubt, call. We’d rather hear from you.